What do you expect when you visit a bar or restaurant in today's landscape? The customer of today is more discerning than ever and expects more than just the regular menu and service. In this blog we explore what customers want from the hospitality environment....
Your team is your biggest asset. In this blog we look at the biggest secrets that can help attract and retain great talent in the hospitality industry....
What does the emergence of the new trend ‘bleisure’ mean for the hospitality sector? And how can venues cater to new customer expectations?...
How do you feel about the upcoming Christmas rush? It can be a tough and stressful time for hospitality workers, but at the same time, there are pockets of joy to be found in serving others during the festivities....
As we head towards 2024, a thriving hospitality industry needs to be on the lookout for current trends that are here to stay. Here’s what to expect....
As the hospitality customer becomes more and more discerning, the pressure is on for establishments and hospitality groups to provide exceptional customer service. But what does that look like? And what does the modern-day hospitality customer want from customer service?...
